Shipwell Case Study

Custom Truck One Source

Custom Truck One Source Achieves $450,000 in Annual Efficiency Savings with Shipwell’s TMS

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The Customer

Custom Truck One Source (CTOS) is a leading provider of specialized truck and heavy equipment solutions across North America. Managing a vast fleet and multiple business lines, CTOS faced increasing challenges in scaling their logistics operations. Their existing manual processes were inefficient, lacked visibility, and made it difficult to track costs and optimize operations.

The Challenge

Scaling logistics operations with manual processes

Lack of real-time visibility and reporting

Difficulty integrating with existing ERP systems, which slowed down decision-making and compliance tracking

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Dive deeper into the challenges that Home Chef faced, and how Shipwell helped them to improve efficiency and optimize workflows to reduce costs, save time, and improve the customer experience.

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The Solution

Shipwell’s customizable dashboard enhanced Home Chef’s transportation processes, making it easier to spot accounting errors, track hot shipments, and manage various shipment types. The instant report generation it enabled also provided valuable insights, enabling more efficient management of their multiple lines of business.

In-platform messaging streamlines communication

Shipwell’s in-platform messaging enhanced Home Chef’s communication by bringing all information to a single screen and allowing coordinators to know when and whom to contact with the push of a button, eliminating the need to search through various channels or emails and boosting coordination and efficiency across their entire business.

Powerful visibility capabilities boost shipment sustainability

Shipwell’s strong visibility enhanced Home Chef’s shipment sustainability through insights that allowed for rapid identification of optimization opportunities, like consolidating multiple orders and improving route efficiency. Leveraging visibility led to informed decisions and improved supply chain sustainability.

Custom Truck One Source

Success

$1m+

saved with rate visibility & market comparison

$111k+

in savings through a single flagged accounting error

3 months

to full TMS implementation across four warehouses

o “fires”

to put out on implementation day

Summary

Efficient organization in the shipping process is important for any growing business — even more so when managing complex operations across multiple lines of business. Shipwell not only brings all the processes involved in keeping shipments running smoothly to an easy-to-use centralized platform, but also provides easy access to crucial insights into financial processes, carrier performance, freight pricing, and more to deliver cost savings, enhanced service, and optimized workflows.

Is your business struggling to keep everything organized during its expansion and on the lookout for a solution capable of streamlining supply chain operations while uncovering opportunities for greater savings?

Schedule a demo today to discover how Shipwell can help you to leave inefficiencies behind — and see what you’ve been missing.

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