Frequently Asked Questions
Explore answers to common questions and find solutions effortlessly in our FAQ section. Simplify your experience with quick insights and helpful tips.
A TMS is a software solution designed to streamline and optimize transportation operations. It helps shippers plan, execute, and manage the movement of goods across various transportation modes while improving efficiency, visibility, and cost-effectiveness.
Strategic freight sourcing, Procurement planning, Shipment planning, Load consolidation/optimization, Carrier tendering, Track-and-trace, Real-time visibility, Exception management, Carrier and broker communication, Responsive ETA projection, Freight pay, audit and settlement, and Performance analytics.
Shipwell TMS supports multiple transportation modes including trucking (both full truckload and less-than-truckload) and parcel, as well as rail and ocean visibility
The Shipwell TMS features a user-friendly interface, and training is available for staff to ensure effective utilization of the platform.
Absolutely, the Shipwell TMS includes robust optimization features to streamline transportation routes and reduce costs for more efficient logistics operations.
Yes, the Shipwell TMS is equipped to handle complex transportation requirements, including multi-stop shipments and cross-border operations, ensuring flexibility in logistics planning.
For details on the pricing structure and associated costs, please contact Shipwell's sales team for a personalized consultation tailored to your specific requirements.
For specific pricing information, please reach out to Shipwell's sales team for a customized quote based on your organization's needs and requirements.
The Shipwell TMS includes visibility features, offering a comprehensive solution. Depending on your specific needs, Shipwell can guide you on whether both are necessary for your operations.
A TMS can bring several benefits to your organization, including improved shipment visibility, enhanced route optimization, reduced transportation costs, streamlined carrier management, automated documentation, increased operational efficiency, better customer service, and data-driven decision-making.
We are a cloud-based, microservices-driven platform built on Rest API that integrates seamlessly with other systems to meet the growing demands of your shipping needs. A cloud-based TMS offers advantages such as easy accessibility, scalability, regular updates, reduced IT infrastructure requirements, and the ability to collaborate with partners and stakeholders in real-time. On-premises TMS provides greater control and customization options but requires more upfront investment and ongoing maintenance.
Yes, Shipwell TMS is designed to integrate seamlessly with various enterprise systems, including ERP (Enterprise Resource Planning) and WMS (Warehouse Management System).
Yes, the Shipwell TMS offers real-time visibility of shipments and comprehensive tracking information, enhancing transparency throughout the transportation process.
Yes, the Shipwell TMS provides freight procurement capabilities and supports rate management, enabling users to effectively manage and optimize their freight costs.
Yes, the Shipwell TMS offers automated document generation, including bills of lading and shipping labels, streamlining paperwork processes for increased efficiency.
Shipwell provides robust customer support and technical assistance to ensure users receive prompt help and guidance for any queries or issues that may arise during platform usage.
Yes, the Shipwell TMS is scalable and designed to accommodate future growth and evolving needs, providing a flexible solution for businesses of various sizes.