Shipwell Case Study

Custom Truck One Source Achieves $450,000 in Annual Efficiency Savings with Shipwell’s TMS

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The Customer

Custom Truck One Source (CTOS) is a leading provider of specialized truck and heavy equipment solutions across North America. Managing a vast fleet and multiple business lines, CTOS faced increasing challenges in scaling their logistics operations. Their existing manual processes were inefficient, lacked visibility, and made it difficult to track costs and optimize operations.

The Challenge

Scaling logistics operations with manual processes

Lack of real-time visibility and reporting

Difficulty integrating with existing ERP systems

The Solution

A Sustainable TMS Solution

Shipwell’s scalable and user-friendly platform automated key logistics processes and integrated seamlessly with CTOS’s ERP system, Infor M3.

ERP Integration for Seamless Operations

The integration automated order creation, reduced errors, and provided real-time visibility into logistics costs.

Automating Order Creation

Eliminated manual data entry and ensured accurate pricing on sales orders.

Automating Settlements & Detailed Reporting

Provided in-depth analytics for better decision-making and improved carrier payment tracking.

Collaborative Ease of Implementation

A smooth, collaborative implementation process that empowered CTOS’s IT team to manage much of the work independently.

CTOS’s Success

100%

seamless, collaborative implementation

$450,000

saved in annual efficiency

5-stars

in overall customer satisfaction

“I spent a significant portion of my day managing and paying invoices. Now, thanks to the visibility provided by Shipwell, I can access financial information in seconds. Our invoicing process is now automated, audited, and paid with minimal oversight, resulting in a major efficiency gain.”
Philip Werkowitch
Freight Logistics Manager, CTOS

Download the case study

Dive deeper into the challenges and Shipwell’s solutions by downloading our case study as a PDF.

Download The Case Study
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