Shipwell Case Study

From Supply Chain Struggles to Streamlined Control

The Customer

Sarnova is a leading healthcare distributor, offering over 100,000 health and safety products, services, and technology solutions. Serving a wide range of customers, including emergency care providers, hospitals, educational institutions, businesses, and government agencies, Sarnova operates distribution centers across the U.S. in Pennsylvania, Florida, Texas, Indiana, California, and Wisconsin.

The Challenge

Communication delays with third-party carriers

Inaccurate freight classification, relying on error-prone Excel spreadsheets

Limited routing guide enforcement

Insufficient shipment tracking capabilities

Erroneous carrier rating from manual tariff maintenance, lacking API integration

No invoice audit capabilities

The Solution

Streamlining distribution control

Enhancing shipment tracking and communication

Improving freight classification and routing guide compliance through automation

Reducing costs through API-based carrier rating and direct carrier contracts

Providing real-time tender status updates and error reporting

Sarnova’s Success

16x

return on investment

300+

vendors use TMS as a portal to boost collaboration

5-stars

in overall customer satisfaction

The choice was clear. Shipwell understood our vision and fully supported optimizing our supply chain and logistics operations. Their platform's flexibility and team’s commitment to solving our unique challenges made them stand out from other providers, enabling us to streamline distribution and unlock significant cost savings.

BRIAN D. FAEHNRICH

Supply Chain Logistics Manager, Sarnova

Discover how Sarnova Transformed their Supply Chain

Sarnova’s journey showcases the power of leveraging advanced technology to overcome complex logistics challenges. From achieving a 16x ROI to fostering seamless collaboration across 300+ vendors, their success is a testament to the impact of an optimized transportation management system.