Customer Story

How Marcus Technologies Maximized Food Waste Reduction With Shipwell

See how Marcus Technologies accelerated food waste reduction with Shipwell's freight automation platform—cutting shipping costs 16% and halving claims in just six months.

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16.4%

reduction in cost over 6mo.

50%

reduction in claims

The Challenge

Manual Booking, Limited Visibility Jeopardized Perishable Freight And Scale

Handling highly perishable protein, the team booked freight by email and phone, with no unified view of status or costs. High-touch workflows slowed response times, obscured issues, and increased spoilage risk. Leadership needed a dependable partner to modernize execution, gain visibility, and scale operations while protecting margins and reducing waste.

The Outcome

Unified Platform Automation & End-To-End Visibility Accelerated Food Waste Reduction

Shipwell centralized quoting, booking, and tracking on their single freight automation platform, replacing email chains with streamlined workflows and clear shipment status. Visibility tools and analytics guided smarter decisions, while a responsive partnership reduced touchpoints and helped cut claims. Teams refocused from busywork to higher-value projects, scaling service quality without adding complexity.

About Marcus Technologies

Marcus Technologies is a leader in the advanced protein trading and logistics space who uses their platform to connect protein vendors, buyers, and traders. Their mission is to use technology to push the boundaries in a traditionally slow-paced industry while also creating efficiencies to help reduce food waste and spoilage.

Challenges

Supply Chain Friction

Marcus Technologies manages the transportation of protein, a highly perishable commodity, and was relying on a manual process to book their customer’s freight. They needed a reliable logistics partner to help them drive efficiencies and scale, while boosting food waste reduction.

“I used to spend the majority of my day writing emails and on the phone with vendors but now Shipwell has allowed me to focus on higher level projects. It’s been a life changer.”
- Abiel Venezuela, Logistics Manager

Why Shipwell

A Trusted Logistics Partner

Shipwell is a cloud-based Transportation Management System (TMS) that gives businesses like Marcus Technologies real-time visibility on their shipments and a platform to manage their entire supply chain. We do this by connecting to over 800,000 drivers in the Shipwell network, through APIs, ELDs, and native mobile apps, which allows us to provide real-time quoting, booking, and tracking of freight shipments with either our carrier relationships or yours.

Solution

Consolidating Freight Management 

By consolidating their freight into Shipwell’s transportation management platform for quoting, booking, and tracking, Marcus Technologies was able to automate a previously manual process. The Shipwell platform and partnership helped Marcus Technologies realize consistent savings, deliver a better customer service experience, and ultimately reduce their number of claims in half.

Real-time Visibility 

Previously, Marcus Technologies used a manual process to manage freight and lacked visibility and real-time tracking of their supply chain. Using freight automation through Shipwell’s transportation management platform, they were able to reduce shipping costs by 16.4% in 6 months, scale their growing business, and boost food waste reduction efforts through optimizing their supply chain.

Optimization and Scale

Through the Shipwell partnership, Marcus Technologies scaled their business,using fewer employees to manage day-to-day fulfillment and logistics. They were able to shift resources typically earmarked for manual booking processes over to more impactful projects, which was critical in helping them scale.

Efficiency and ROI

The access to analytics on the Shipwell platform allowed Marcus Technologies to compare transactional and market data with real-time visibility on the differentials. These insights allowed Marcus Technologies to unlock efficiency and drive consistent savings week-over week.

Company

Marcus Technologies is a technology provider for the protein trading industry. Their modern, cloud-based trading platform connects the largest network of domestic and international protein buyers and sellers, making it easier to buy and sell better.

Employees

200+

Industry

Food & Beverage

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