AI-Enhanced Supply Chain Visibility

Real-Time Insights Across Every Mode, All in One Place

Name: Visibility
Brand: Shipwell

Gain complete visibility into your transportation network with AI-powered tools that surface real-time insights and automate exception management. From truckload to container, track every shipment, streamline communication, and respond to issues before they impact delivery—on one intelligent, connected platform.

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Illustrations of shipment tracking by truck, train, airplane, cargo ship, and a timeline with route map.

Experience Omni and Multi-Modal Visibility

Track Every Mile To Master Your Supply Chain

Embark on a logistics journey with Shipwell visibility, allowing you to choose the ideal transportation mode for each shipment, be it road, rail, parcel, ocean, or air.

Flexibility

Optimize across transportation modes by automating carrier onboarding, assignment, and tracking.

Convenience

Manage multimodal shipments efficiently in one portal while our workflows handle carrier relationships backstage.

Visibility

Our automated workflows feed visibility data into our system for comprehensive robust, multi-modal insights across your supply chain.

Dive into the details of your multimodal network, offering an insightful overview of all your shipments' locations and statuses instantly.

Download The Datasheet

Your AI Workforce, Built to Execute

Shipwell combines AI workers, workflows, and system-wide connectivity to monitor operations, make decisions, and execute logistics automatically–reducing manual work across your entire supply chain.

Track & Trace AI Worker

Stop chasing updates. This always-on AI worker monitors every shipment, detects exceptions in real time, and communicates with carriers to resolve issues before they escalate.

In-App AI Assistant

Turn intent into action instantly. Use natural language to create orders, build recurring shipments, and activate workflows–no manual steps or system switching.

MCP Server

Extend execution beyond your TMS. MCP connects your systems, data, and partners so AI can trigger actions, coordinate workflows, and operate across your entire supply chain.

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Visibility That Goes Beyond Just Tracking

Enhanced Reliability

Receive a 75% increase in advance notice of potential delays, ensuring you stay ahead and maintain a reliable supply chain.

Proactive Notifications

Attain up to 95% on-time notification of delays for enhanced communication with your customers.

Cost Savings

Achieve 7-18% cost savings on storage, lease credits, demurrage, expedited shipments, and dispute-related expenses.

Error-Free Operations

Experience a nearly 100% reduction in errors associated with manual tracking processes, eliminating disruptions and ensuring seamless operations.

Review Historical Lane Insights

Eliminate Blind Spots Through The Shipment Lifecycle

Navigate the shipment lifecycle with comprehensive, real-time tracking and tracing capabilities that cover FTL, LTL, vLTL, railcars, FCL, drayage, and parcel shipments.

Interface with mode, service level, and equipment selections beside a map showing a route and timeline.

Native ELD Integrations

Ensure end-to-end visibility through seamless integrations with native ELDs that provide data on key transportation modes.

Extensive Network

Track and trace shipments across nearly 2 million ELD-connected units and 850,000 drivers accessible through the platform.

Live Shipment Tracking

Enjoy 24/7 access to a real-time map view of your live shipments. Share instant ETA details with stakeholders during pick-up or delivery.

IoT Provider Integration

Connect IoT devices and sensors, extending coverage beyond ELD-connected assets, with sensor data & shipment location shown together in the shipment tracking timeline.

User interface with mode and equipment selection on left, route map of Austin area in center, timeline on right.

Stay Connected With The Shipwell Mobile App

Control and Visibility In Your Hands

Run your supply chain operations on the go with our native mobile app. With real-time visibility across your shipments, instant access to exception management, and streamlined in-app communications, you can progress shipments and address issues anywhere at any time.

Shipment tracking interface showing shipment #ISZ128 route on map and shipment details below.

Real-time Shipment Tracking

View timeline updates as they occur and get personalized alert notifications.

Exception Management

Get instant insight into exceptions on your personal Compass dashboard.

Complete Shipment Details

Drill down into current and upcoming order details from one access point.

In-App Communication

Message dispatchers, drivers, and internal peers to coordinate on the fly.

Document Access & Uploads

View, share, and upload shipment documents for full visibility.

Maintain response times and collaborate with partners through in-app messaging and calls. Resolve problems in real-time no matter where you are.

Shipment tracking interface showing shipment #ISZ128 route on map with progress bar and shipment details.

Centralized Shipment Collaboration

Streamline Carrier Touchpoints and Improve Customer Service

Shipwell enables seamless messaging across your logistics workflows, fostering stakeholder collaboration through integrated communications tied to shipments, orders, and more.

Map showing a shipment route across the US with order options and automated routing guide steps.

In-App, SMS & Email Communications

Send critical shipment updates in real-time via users' preferred contact methods.

Automated Status Updates

Configure triggered messaging so partners receive automated progress alerts.

Cross-Platform Reach

Extend collaborative shipment conversations to platforms like Slack and Microsoft Teams.

Contextual Threads

Messages automatically link to associated orders, transit plans or invoices for easy context.

With end-to-end shipment messaging capabilities, Shipwell fosters connections across your logistics ecosystem - improving visibility, accountability, and performance.

Map of US with a green route line and shipment preview, automated routing guide, and chat bubbles.

Proactive Exception Identification & Resolution

Identify and Proactively Address Shipment Exceptions

Shipwell enables proactive identification and streamlined resolution of shipment exceptions through our Compass dashboard. Customized alerts automatically surface potential issues, empowering you to mitigate problems before they escalate.

Dashboard showing compass status with 7 running late shipments and a map of resolved alerts in the US.

Automated Exception Detection

Configure rules so system proactively identifies outlier shipments.

Contextual Resolution Guidance

Access system suggestions on corrective actions tailored to exception type.

Centralized Issue Hub

Compass dashboard consolidates all exceptions in one view for rapid prioritization.

Pre-Emptive Alerts

Receive notifications on shipments at risk of delays, damages or disputes.

With Compass enabling smart exception handling, you can transform reactive workload into proactive risk management - unlocking the full potential of your logistics operations.

Dashboard showing 7 running late shipments, shipment status, a US map with points, and resolved alerts report.

“Shipwell's dynamic dock scheduling has been a game-changer for managing freight. Being able to easily coordinate time slots across all our shipping locations and seamlessly integrate with our TMS will cut out endless hours of frustrating phone calls and email threads. We can confirm dock appointments in minutes instead of days. And the ability to adjust pickups and drop-offs on the fly based on real-time data has saved us from massive headaches. I don't know any other solution that brings this level of simplicity and flexibility together into one smooth automated workflow."

Product Manager

Gartner

“In the Shipwell TMS, I went from never having planned a shipment to saving 20% in a month using load optimization!”

Name Lastname

Product Manager, Gartner

"The ROI was immediate – the Track and Trace AI worker is already handling about 98% of the tracking updates we used to do manually. We've practically eliminated an hour a day of sending out carrier emails and uncovering delivery details for invoicing."

Jeremy Forster

Senior Director of Supply Chain

“I used to have to wait 2-3 days to get quotes back, but with Shipwell, rates come back fast and usually cheaper than expected.”

Jake Spencer

Customer Service and Logistics Manager

“I’ve worked with several other TMS platforms before, and Shipwell has been the most robust and user-friendly, by far.”

Haley Meier

Business Systems Analyst

“Reporting has been a major bonus, especially the invoicing piece. I spent a significant portion of my day managing and paying invoices. Now, thanks to the visibility provided by Shipwell, I can access financial information in seconds. Our invoicing process is now automated, audited, and paid with minimal oversight, resulting in a major efficiency gain.”

Philip Werkowitch

Freight Logistics Manager

“I spent a significant portion of my day managing and paying invoices. Now, thanks to the visibility provided by Shipwell, I can access financial information in seconds. Our invoicing process is now automated, audited, and paid with minimal oversight, resulting in a major efficiency gain.”

Philip Werkowitch

Freight Logistics Manager

“The choice was clear. Shipwell understood our vision and fully supported optimizing our supply chain and logistics operations. Their platform's flexibility and team’s commitment to solving our unique challenges made them stand out from other providers, enabling us to streamline distribution and unlock significant cost savings.”

Brian D. Faehnrich

Supply Chain Logistics Manager

“Shipwell’s executive involvement truly sets them apart. Their CEO regularly engages in check-in calls, directly addressing our feedback and building a close partnership with BSF. This level of attentiveness has been invaluable and reinforces our confidence in Shipwell’s commitment to our success.”

Scott Lane

VP of Supply Chain

"The decision to move to Shipwell was a turning point for us. From real-time visibility to completely automated settlements, Shipwell’s modern architecture and responsive support have been instrumental. We’re excited to explore even more capabilities, like AI and IoT integration, as we continue to optimize our logistics operations."

Scott Lane

VP of Supply Chain

"Our A/PDepartment has enjoyed a significant reduction of hours using the Settlement feature to avoid manually processing each invoice."

Christine Miller

Director of Logistics

By leveraging Shipwell’s platform, we’ve saved a lot of time manual logistics processes, from building multi stoptrucks to the tendering of shipments. The automation and centralized visibility have streamlined our operations, allowing us to focus on more strategic tasks instead of getting bogged-down in logistics details."

Christine Miller

Director of Logistics

“Being able to look at all of our shipment modes visually in one system, connected to our production and office locations is a huge time saver.”

Trish Triem

Transportation Manager

“I can get all of our shipments for the next two weeks done in basically one day.”

Trish Triem

Transportation Manager

"Remembering a birthday is going to get you a truck pulled from somebody else and routed to you. [Cutting that manual work] frees us up to create the bandwidth to get back to the personal level of logistics."

Jeremy Forster

Senior Director of Supply Chain

"Seeing carrier rates return four times faster - that is a significant difference. Makes us excited that we chose a partnership with Shipwell."

Harold Brown

Logistics Systems Analyst

"Shipwell has grown leaps and bounds in ocean. [We drove a lot of that.] Not only did you suggest that, but someone actually listened to you."

Tonya Swink

International Logistics Manager

"The management is able to see how much you're contributing every day. [That's what] really changes the culture of the company. Everyone now becomes - I call it a revenue contributor."

Roy Ilagen

Director of Logistics

"[Shipwell] allows us to not only look at what we have done, but it allows us to make decisions on what we should be doing."

Nick Trigg

Vice President of Logistics

"[Shipwell's] integration has been the best return on investment we've made in the platform."

Jerry Jones

Transportation & Logistics Manager

"[Shipwell Settlement] sweeps [the invoice] and approves it for automatic payment. My carriers are paid within less than a week."

Jerry Jones

Transportation & Logistics Manager

"[Swifty] is fantastic... if I have any troubles, I will ask Swifty first."

Logistics Supervisor (Beverage)

Logistics Supervisor

"Swifty AI Assistant has transformed our transportation operations, eliminating tedious manual work and enabling us to focus on strategic initiatives. With natural language processing, we seamlessly input shipment details and logistics data across channels, saving countless hours. By consolidating information in one platform, Swifty has reduced manual processes by 90%, providing an organized view of our transportation network. Highly recommended for streamlined logistics management."

Logistics Manager

"...Our freight has increased substantially due to the explosive growth of e-commerce. With the amount of trucks we have on the road right now and with the amount of freight that we're moving, just to be able to have it all organized in one place has helped the team, we’ve loved the visibility."

Premier Packaging

“We can always count on a streamlined booking process as well as visibility on the loads. We always have access to a team of customer support, it really makes any glitches in the system non-existent within minutes. It's been a life changer.“

Marcus Technologies

“Prior to using Shipwell’s TMS solution, it was a very manual process to manage shipments. We were relying heavily on spreadsheets to track orders, which really limits the number of carriers that you can work with. Using the TMS solution, we are able to connect with multiple carriers easily, which in turn allows us to compare different rates.”

Logistics Manager

“The native visibility has been amazing for optimization and cost savings. Let’s say we have two orders being picked up at the same supplier — one for this week, one for next week — Shipwell recommends we get with the buyers and see if we can combine the shipments. And right there, that's a cost savings of around $1,500 just for those two orders.”

Logistics Manager

“A single flagged accounting error saved $111,000 the very first time we used the new settlement capability.”

Jess Pilarski

Logistics Manager

“Integrating Shipwell dynamic rating … has been a game-changer for our logistics operations… The enhanced visibility … has enabled us to make data-driven decisionsand develop more effective supply chain strategies, ultimately improving our overall efficiency and bottom line."

Johnny Craddock

Director of Transportation

Get More From Your Rail Shipments

For shippers utilizing rail, unlock a new level of transportation visibility and control with Shipwell's Rail Visibility. Our rail-focused solution integrates precise tracking across all North American railroads with broader multimodal insights.

Sheet titled Shipwell Rail Visibility featuring text and an image of a train and route map.

Download The Datasheet

Single printed flyer for Shipwell Rail Visibility with train image and route map on white background.

The Right Business Fit, With More Value Add

Shipwell’s TMS platform stands out for its powerful combination of multimodal shipment planning and execution with real-time visibility for exception management, all on a scalable platform ready to simplify tomorrow’s growing logistics complexity.

Request a Demo

Schedule a Demo

Real-Time Insights Across Every Mode, All in One Place

Track Every Mile To Master Your Supply Chain

Flexibility

Convenience

Visibility

Your AI Workforce, Built to Execute

Visibility That Goes Beyond Just Tracking

Enhanced Reliability

Proactive Notifications

Cost Savings

Error-Free Operations

Eliminate Blind Spots Through The Shipment Lifecycle

Control and Visibility In Your Hands

Streamline Carrier Touchpoints and Improve Customer Service

Identify and Proactively Address Shipment Exceptions

Get More From Your Rail Shipments

The Right Business Fit, With More Value Add

Frequently Asked Questions

What modes and shipment types does Shipwell Visibility cover?

How does Shipwell handle visibility exceptions?

How does Shipwell communicate shipment updates to carriers and customers?

What results do Visibility customers see?

Do I need the full Shipwell TMS to use Freight Visibility?