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Real-Time Insights Across Every Mode, All in One Place
Gain complete visibility into your transportation network with AI-powered tools that surface real-time insights and automate exception management. From truckload to container, track every shipment, streamline communication, and respond to issues before they impact delivery—on one intelligent, connected platform.
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Track Every Mile To Master Your Supply Chain
Embark on a logistics journey with Shipwell visibility, allowing you to choose the ideal transportation mode for each shipment, be it road, rail, parcel, ocean, or air.
Flexibility
Optimize across transportation modes by automating carrier onboarding, assignment, and tracking.
Convenience
Manage multimodal shipments efficiently in one portal while our workflows handle carrier relationships backstage.
Visibility
Our automated workflows feed visibility data into our system for comprehensive robust, multi-modal insights across your supply chain.
Your AI Workforce, Built to Execute
Shipwell combines AI workers, workflows, and system-wide connectivity to monitor operations, make decisions, and execute logistics automatically–reducing manual work across your entire supply chain.
Track & Trace AI Worker
Stop chasing updates. This always-on AI worker monitors every shipment, detects exceptions in real time, and communicates with carriers to resolve issues before they escalate.
In-App AI Assistant
Turn intent into action instantly. Use natural language to create orders, build recurring shipments, and activate workflows–no manual steps or system switching.
MCP Server
Extend execution beyond your TMS. MCP connects your systems, data, and partners so AI can trigger actions, coordinate workflows, and operate across your entire supply chain.
Visibility That Goes Beyond Just Tracking
Enhanced Reliability
Receive a 75% increase in advance notice of potential delays, ensuring you stay ahead and maintain a reliable supply chain.
Proactive Notifications
Attain up to 95% on-time notification of delays for enhanced communication with your customers.
Cost Savings
Achieve 7-18% cost savings on storage, lease credits, demurrage, expedited shipments, and dispute-related expenses.
Error-Free Operations
Experience a nearly 100% reduction in errors associated with manual tracking processes, eliminating disruptions and ensuring seamless operations.
Eliminate Blind Spots Through The Shipment Lifecycle
Navigate the shipment lifecycle with comprehensive, real-time tracking and tracing capabilities that cover FTL, LTL, vLTL, railcars, FCL, drayage, and parcel shipments.
Native ELD Integrations
Ensure end-to-end visibility through seamless integrations with native ELDs that provide data on key transportation modes.
Extensive Network
Track and trace shipments across nearly 2 million ELD-connected units and 850,000 drivers accessible through the platform.
Live Shipment Tracking
Enjoy 24/7 access to a real-time map view of your live shipments. Share instant ETA details with stakeholders during pick-up or delivery.
IoT Provider Integration
Connect IoT devices and sensors, extending coverage beyond ELD-connected assets, with sensor data & shipment location shown together in the shipment tracking timeline.
Control and Visibility In Your Hands
Run your supply chain operations on the go with our native mobile app. With real-time visibility across your shipments, instant access to exception management, and streamlined in-app communications, you can progress shipments and address issues anywhere at any time.
Real-time Shipment Tracking
View timeline updates as they occur and get personalized alert notifications.
Exception Management
Get instant insight into exceptions on your personal Compass dashboard.
Complete Shipment Details
Drill down into current and upcoming order details from one access point.
In-App Communication
Message dispatchers, drivers, and internal peers to coordinate on the fly.
Document Access & Uploads
View, share, and upload shipment documents for full visibility.
Maintain response times and collaborate with partners through in-app messaging and calls. Resolve problems in real-time no matter where you are.
Streamline Carrier Touchpoints and Improve Customer Service
Shipwell enables seamless messaging across your logistics workflows, fostering stakeholder collaboration through integrated communications tied to shipments, orders, and more.
In-App, SMS & Email Communications
Send critical shipment updates in real-time via users' preferred contact methods.
Automated Status Updates
Configure triggered messaging so partners receive automated progress alerts.
Cross-Platform Reach
Extend collaborative shipment conversations to platforms like Slack and Microsoft Teams.
Contextual Threads
Messages automatically link to associated orders, transit plans or invoices for easy context.
With end-to-end shipment messaging capabilities, Shipwell fosters connections across your logistics ecosystem - improving visibility, accountability, and performance.
Identify and Proactively Address Shipment Exceptions
Shipwell enables proactive identification and streamlined resolution of shipment exceptions through our Compass dashboard. Customized alerts automatically surface potential issues, empowering you to mitigate problems before they escalate.
Automated Exception Detection
Configure rules so system proactively identifies outlier shipments.
Contextual Resolution Guidance
Access system suggestions on corrective actions tailored to exception type.
Centralized Issue Hub
Compass dashboard consolidates all exceptions in one view for rapid prioritization.
Pre-Emptive Alerts
Receive notifications on shipments at risk of delays, damages or disputes.
With Compass enabling smart exception handling, you can transform reactive workload into proactive risk management - unlocking the full potential of your logistics operations.
Get More From Your Rail Shipments
For shippers utilizing rail, unlock a new level of transportation visibility and control with Shipwell's Rail Visibility. Our rail-focused solution integrates precise tracking across all North American railroads with broader multimodal insights.
The Right Business Fit, With More Value Add
Shipwell’s TMS platform stands out for its powerful combination of multimodal shipment planning and execution with real-time visibility for exception management, all on a scalable platform ready to simplify tomorrow’s growing logistics complexity.
