Exceed customer expectations
Ensure advanced visibility across your supply chain with end-to-end tracking of shipments, clear communication, and proactive management of exceptions — all on a single platform.
Eliminate blindspots through the shipment lifecycle
Leverage real-time and over-the-map tracking of FTL, LTL, vLTL, ocean, container, drayage and parcel shipments.
- Ensure end-to-end visibility through native ELD integrations and the Shipwell Mobile app
- Track and trace shipments on nearly 2 million ELD-connected units and 850,000 drivers accessible through the platform
- Over-the-map tracking technology gives you advanced visibility into what lies ahead for enroute shipments through Responsive ETAs that factor in upcoming traffic and weather
Streamline carrier touchpoints and improve customer service
Utilize centralized messaging & communications with real-time automated shipment status updates.
- Leverage web and app-enabled messaging to connect with carriers and customers, no matter where you’re working from
- Send automated carrier status check-in calls and emails
- Share hyperlinked real-time tracking information with customers, directly from the platform
Identify and proactively address shipment exceptions
Mitigate supply chain issues through automatic identification of potential exceptions and address them through provided corrective actions, all on Compass Dashboard.
- Eliminate the need for manually checking shipments by automatically surfacing all issues and statuses on a single screen
- Address issues without navigating to separate tabs or platforms
- Focus time and resources on ensuring optimal supply chain performance through proactive issue mitigation