Exceed customer expectations
Ensure advanced visibility across your supply chain with end-to-end tracking of shipments, clear communication, and proactive management of exceptions — all on a single platform.
Real-time tracking & tracing
Eliminate blindspots through the shipment lifecycle
Leverage real-time and over-the-map tracking of FTL, LTL, vLTL, ocean, container, drayage and parcel shipments.
- Ensure end-to-end visibility through native ELD integrations and the Shipwell Mobile app
- Track and trace shipments on nearly 2 million ELD-connected units and 850,000 drivers accessible through the platform
- Over-the-map tracking technology gives you advanced visibility into what lies ahead for enroute shipments through Responsive ETAs that factor in upcoming traffic and weather
Centralized messaging & communications
Streamline carrier touchpoints and improve customer service
Utilize centralized messaging & communications with real-time automated shipment status updates.
- Leverage web and app-enabled messaging to connect with carriers and customers, no matter where you’re working from
- Send automated carrier status check-in calls and emails
- Share hyperlinked real-time tracking information with customers, directly from the platform
Proactive exception identification & resolution
Identify and proactively address shipment exceptions
Mitigate supply chain issues through automatic identification of potential exceptions and address them through provided corrective actions, all on Compass Dashboard.
- Eliminate the need for manually checking shipments by automatically surfacing all issues and statuses on a single screen
- Address issues without navigating to separate tabs or platforms
- Focus time and resources on ensuring optimal supply chain performance through proactive issue mitigation